This introduction to operations management presents a state-of-the-art view of the primary activities of the operations function in organizations. New chapters on Global Operations and Supply Chain Management, a free CD-ROM is packaged with every book and comprehensive web site support is provided. This paperback text has the same 17 core chapters as Heizer/Render's Operations Management, 5/e but does not have the 6 quantitative modules. Part of the JIT program.

From the Publisher

This text is designed as a briefer, less technical introduction to operations management than the more traditional principles of operations management texts. Available in two versions, the hardcover version includes the Quantitative tutorials and the softcover version does not. Most mathematical techniques are covered in the chapter supplements which are found in both versions.

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