Product Details Paperback: 241 pages Publisher: ASQ Quality Press (January 1993) Language: English ISBN-10: 0873891538 ISBN-13: 978-0873891530 Product Dimensions: 0.8 x 7.2 x 10 inches Shipping Weight: 1.2 pounds Average Customer Review: Be the first to review this item Amazon Best Sellers Rank: #7,083,381 in Books (See Top 100 in Books)

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