Principles of Quality Costs : Financial Measures for Strategic Implementation of Quality Management, 4th Edition

ASQ Quality Management Division, Douglas C. Wood

ISBN 10: 0873898494 / ISBN 13: 9780873898492

Published by Quality Press, 2013

About this Item

New.SoftCover International edition. Different ISBN and Cover image but contents are same as US edition.Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.

Seller Inventory # ABEOCT25-249073

Bibliographic Details

• Title: Principles of Quality Costs : Financial Measures for Strategic Implementation of Quality Management, 4th Edition
• Publisher: Quality Press
• Publication Date: 2013
• Language: English
• ISBN 10: 0873898494
• ISBN 13: 9780873898492
• Binding: Soft cover
• Edition: 4th Edition, International Edition
• Condition: Brand New

About this title

Synopsis

The last decade has seen wide changes in how quality standards are applied in industry. We now have two functions: quality assurance and process improvement. Quality assurance focuses primarily on product quality, while process improvement focuses on process quality; the principles of quality cost support both. The purpose of this book remains the same as the third edition: to provide a basic understanding of the principles of quality cost. Using this book, organizations can develop and implement a quality cost system to fit their needs. Used as an adjunct to overall financial management, these principles will help maintain vital quality improvement programs over extended timeframes. This fourth edition now includes information on the quality cost systems involved with the education, service, banking, and software development industries. You'll also find new material on ISO 9001, cost systems in small businesses, and activity based costing. Additional information on team-based problem-solving, customer satisfaction, and the costs involved with the defense industry are also offered.