Privacy in e-Commerce Software

Privacy has become a significant issue in 21st century society. Businesses, technologists, legislators, and individuals are struggling to protect personal privacy as we develop our knowledge economy. Innovation is required to help sectors such as e-commerce and e-health face this new reality and ensure their software and people uphold established privacy policies. The author examines privacy from historical, societal, and technological perspectives. Special attention is given to the domain of e-commerce, to public opinion and policy, and to existing privacy software tools. Best practices for businesses and a methodology for quantitatively assessing stakeholder concerns and creating and maintaining a set of privacy policies are described. A general framework for automatically monitoring e-commerce applications and detecting infractions of a privacy policy is implemented and described. The framework is tested on a world-leading e-commerce software application. This book is especially relevant to information & privacy officers, business & technical managers, software architects and testers, and any others wishing to extend their knowledge of privacy and technology.

PhD Candidate in Computing Science, University of Alberta, Canada, MCSc, Dalhousie University, Canada.