IT Problem Management (Harris Kern's Enterprise Computing Institute)

Walker, Gary

ISBN 10: 013030770X / ISBN 13: 9780130307705

Published by Prentice Hall, 2001

About this Item

Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.

Seller Inventory # OTV.013030770X.VG

Bibliographic Details

• Title: IT Problem Management (Harris Kern's Enterprise Computing Institute)
• Publisher: Prentice Hall
• Publication Date: 2001
• Language: English
• ISBN 10: 013030770X
• ISBN 13: 9780130307705
• Binding: Soft cover
• Condition: very_good

About this title

Synopsis

A text presenting specific improvements that can be made to Information Technology organizations in order to make them more efficient and to help them resolve problems quickly and effectively. Includes coverage of staffing and other human issues, better ways to create service level agreements, and much more. DLC: Electronic data processing--Management.

About the Author

GARY WALKER is a leading IT consultant, helping Fortune 500 and emerging growth companies focus on the people, processes, and technology required to operate a highly reliable and cost effective infrastructure.