The Problem Solving Journey

In an economy where knowledge is power, no one can expect to succeed without the ability to solve problems-to gather information, weigh options, make decisions, and take effective action. Drawing from his practical expertise in information management, Chris Hoenig offers a hands-on guide to the art and science of problem solving-featuring examples of successful problem solvers such as Colin Powell and Lou Gerstner, and leading organizations as diverse as VISA, the Orpheus Chamber Orchestra, and NASA. Using a wide variety of diagnostics, self-assessment tools, and other interactive elements, Hoenig helps you identify your own problem-solving profile and navigate the six dimensions of the problem-solving journey, from "creating the mindset" to "delivering the results." For executives and entrepreneurs, front-line supervisors and project leaders, The Problem Solving Journey will be an indispensable resource.

Christopher Hoenig is Chairman and CEO of Exolve, Inc., a software products and consulting firm. Formerly Director of Information Management and Technology Issues at the General Accounting Office, a consultant with McKinsey & Co., and a successful entrepreneur, he works with a wide variety of organizations in the public, non-profit, and private sectors. He also writes and presents frequently on issues of problem solving, leadership, and technology. He lives in Washington, D.C.