This volume examines problem solving and applied systems aimed at improving performance and management of organizations. The book’s eight chapters are integrated into two parts: methodologies and techniques that discuss complex dynamic analysis of the organizations, participative processes for building trend scenarios, consultancy as a systemic intervention process, processes to promote innovative goals in organizations, and analytical processes and solid mathematical representation systems. The authors also include a model to urban parks location, an analytic model to urban services location, and a system to forecast demand with fussy sets.

Describes methodologies to analyze processes in complex dynamic organizations, including as participative, interventional, innovative, and analytical approaches;
Clarifies a strategies for providing structure to complex organizations and applying analytical methods to decision making;
Illustrates problem holistic solving strategies;
Explains how to approach several problems from a holistic point of view and how analyze the subjacent processes to make decisions.

About the Author

Patricia Esperanza Balderas-Ca�as holds the PhD (Hons.) in Pedagogy, the master’s

degree in mathematics education, and the degree in Mathematics all of them by UNAM. She

is Full Time and Definitive Professor in the Systems Engineering Department, UNAM-FI.

Her research lines are on operations research (inventory theory, combinatorial optimization

and modelation of systems), and structural model for learning research.

Gabriel de las Nieves S�nchez-Guerrero holds the Doctor degree (Hons.) in Systems

Engineering in the Engineering Graduate School from UNAM. Nowadays he is Full Time

and Definitive Professor in the Systems Engineering Department of the Faculty of

Engineering (UNAM-FI). His research interests include the heuristic techniques for

participatory planning and systems interactive evaluation. His current research is heuristic

systemic evaluation.

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