Problem Solving Tools and Techniques purpose is to provide guidelines to park and recreation personnel in developing a systematic and creative approach to problems and issues. In this fourth edition, the authors bridge a serious gap by providing a basic process through which individuals can learn specific knowledge and functional skills of human relations.
The authors process of problem solving is an innovative and practical approach to meeting the needs of students and park/recreation practitioners.
The majority of the case studies are new, representing a wide array of current problems. All cases are drawn from actual situations.
This book is suitable for staff development, in-service training, recreation and park boards as well as a wide variety of social and educational institutions.
Margaret L. Arnold, Ph.D., is an Assistant Professor in Therapeutic Recreation and Leisure Services at Ithaca College. She has served as an Associate Editor for Schole: A Journal of Leisure Studies and Recreation Education and Journal of Park and Recreation Administration. For the past fifteen years she has focused her research and teaching on administration and human service management issues in leisure services. She currently serves on the Society of Park and Recreation Educators (SPRE) board of the National Recreation and Park Association.
Linda A. Heyne, Ph.D., CTRS is an Associate Professor and Chair of Therapeutic Recreation and Leisure Services at Ithaca College. For the past twenty years she has written, taught and delivered professional presentations and workshops about inclusive community leisure services related to such topics as friendship development, therapeutic recreation in the schools, and parent-professional collaboration. She serves as an Associate Editor for the Therapeutic Recreation Journal and is listed in Who’s Who Among America’s Teachers.
James A. Busser, Ph.D., is a Professor of the Leisure Studies Program and Associate Dean for Academic Affairs in the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas (UNLV). He is the former editor of Schole: A Journal of Leisure Studies and Recreation Education and currently serves as an Associate Editor for the Journal of Park and Recreation Administration. In addition, he is a Fellow in the American Leisure Academy and AAHPERD Research Consortium, and was recognized as an Outstanding Alumni of Illinois State University and Outstanding Graduate Faculty Member of UNLV.