Problem-solving and Learning for Public Services and Public Management

Language: English

Published by Springer, Springer Feb 2024, 2024

3031432290 / 9783031432293

Series: Book 152 of 190 - Springer Texts in Business and Economics

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This item is printed on demand - Print on Demand Titel. Neuware -In this textbook readers will acquire knowledge of problem-solving and learning to enhance both efficiency and the experience of service users in rapidly changing service environments, that can create new service models. Emphasizing that, above all else, individuals are at the centre of services, the book goes deeply into the nature of public services and their logic-of-practice. By applying learning and problem-solving approaches, the reader gains practical capabilities in addition to an appreciation of the latest research literature. Following a multidisciplinary, international approach, the book suggests a new typology of problem-framing and presents many examples of how new service solutions can be created in any public service context.Springer-Verlag KG, Sachsenplatz 4-6, 1201 Wien 476 pp. Englisch.

Title
Problem-solving and Learning for Public Services and Public Management
Author
Tony Kinder
Publisher
Springer, Springer Feb 2024
Publication year
2024
Condition
Neu
Binding
Buch
Language
English
ISBN 10
3031432290
ISBN 13
9783031432293
Item weight
875 grams
Dimensions
241x160x31 mm
Series
Book 152 of 190: Springer Texts in Business and Economics

buchversandmimpf2000

Emtmannsberg, BAYE, Germany

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AbeBooks seller since January 23, 2017

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