The Process Edge: Creating Value Where It Counts

Peter G.W. Keen

ISBN 10: 0875845886 / ISBN 13: 9780875845883

Published by Harvard Business Review Press, United States, 1997

About this Item

"The Process Edge" proves that business process improvement is not a fad. It addresses the recent backlash against process movements like reengineering by explaining why businesses can decline even as process reform is creating dramatic new efficiencies and savings. Companies that experience this paradox are investing in the wrong processes. The book presents an economic model for deciding which business processes are worth the investment and provides the tools for applying the model. It shows that process can be the key to competitive edge. Applying the principles of "The Process Edge" will help managers resolve the process paradox, by measuring the genuine cost and economic value of process improvements and investing only in those that will help their companies thrive. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Seller Inventory # GOR001855330

Bibliographic Details

• Title: The Process Edge: Creating Value Where It Counts
• Publisher: Harvard Business Review Press, United States
• Publication Date: 1997
• Language: English
• ISBN 10: 0875845886
• ISBN 13: 9780875845883
• Binding: Paperback
• Condition: Very Good
• Weight: 476 grams

About this title

Synopsis

The Process Edge proves that business process improvement is not a fad. It addresses the recent backlash against process movements like reengineering by explaining why businesses can decline even as process reform is creating dramatic new efficiencies and savings. Companies that experience this paradox are investing in the wrong processes. The book presents an economic model for deciding which business processes are worth the investment and provides the tools for applying the model. It shows that process can be the key to competitive edge. Applying the principles of The Process Edge will help managers resolve the process paradox by measuring the genuine cost and economic value of process improvements and investing only in those that will help their companies thrive.

About the Author

Since 1984, Harvard Business School Press has been dedicated to publishing the most contemporary management thinking, written by authors and practitioners who are leading the way. Whether readers are seeking big-picture strategic thinking or tactical problem solving, advice in managing global corporations or for developing personal careers, HBS Press helps fuel the fire of innovative thought. HBS Press has earned a reputation as the springboard of thought for both established and emerging business leaders.