The Process Edge proves that business process improvement is not a fad. It addresses the recent backlash against process movements like reengineering by explaining why businesses can decline even as process reform is creating dramatic new efficiencies and savings. Companies that experience this paradox are investing in the wrong processes. The book presents an economic model for deciding which business processes are worth the investment and provides the tools for applying the model. It shows that process can be the key to competitive edge. Applying the principles of The Process Edge will help managers resolve the process paradox by measuring the genuine cost and economic value of process improvements and investing only in those that will help their companies thrive.

About the Author

Since 1984, Harvard Business School Press has been dedicated to publishing the most contemporary management thinking, written by authors and practitioners who are leading the way. Whether readers are seeking big-picture strategic thinking or tactical problem solving, advice in managing global corporations or for developing personal careers, HBS Press helps fuel the fire of innovative thought. HBS Press has earned a reputation as the springboard of thought for both established and emerging business leaders.

"About this title" may belong to another edition of this title.

Store Description

Small bookseller that specializes in some hard-to-find books, kids books, religious, fiction & non-fiction. We strive for customer satisfaction.

Visit Seller's Storefront

Seller's business information

DeltaBooks09
GA, U.S.A.

Sale & Shipping Terms

Terms of Sale

100% Customer Satisfaction Guaranteed!! Contact us with any concerns - We strive for perfection!!

Shipping Terms

You have 30 days from the date of receiving your item, to return that item if you are not satisfied.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	7 to 21 business days	4 to 7 business days
First item	US$ 6.25	US$ 11.99

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.