The Process of Highly Effective Coaching offers a unique blend of theory and practical methods for conducting effective coaching conversations. It provides an umbrella under which all of the major conceptual models for helping people change can not only coexist but work together. In addition to using this integrative approach, The Process of Highly Effective Coaching presents a framework for conducting coaching conversations and for relating the coaching process to the coaching competencies defined by the International Coach Federation, the largest coach-credentialing organization in the world.

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Robert F. Hicks, PhD, is a clinical professor of organizational behavior at The University of Texas at Dallas and founding director of the Organizational Development, Coaching and Consulting program in the Naveen Jindal School of Management. He is a licensed psychologist and holds an appointment as faculty associate in the Department of Psychiatry at UT Southwestern Medical Center. He has more than 30 years of experience coaching executives of Fortune 500 companies and teaching coaching methodology to both leaders and practitioners.

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