Process Management: A Guide for the Design of Business Processes

ISBN 10: 3642423175 / ISBN 13: 9783642423178

Published by Springer, 2014

About this Item

Seller Inventory # I-9783642423178

Bibliographic Details

• Title: Process Management: A Guide for the Design of Business Processes
• Publisher: Springer
• Publication Date: 2014
• Language: English
• ISBN 10: 3642423175
• ISBN 13: 9783642423178
• Binding: Soft cover
• Edition: 2nd Edition
• Condition: New

About this title

Synopsis

"Process Management" is a compendium for modern design of process-oriented companies. A hands-on approach to introducing, realizing and continually administering process management is presented with a thoroughly critical reflection of the necessary activities regarding the state-of-the-art of organization theory and information management. This is done by following the individual stages of a process model which has already successfully been proved in practice. The progress of the project is described by a continuous case study, which is the process management project of a modern service company. The included recommendations are summarized in a series of checklists for each stage of the project.

About the Author

Prof. Dr. Jörg Becker is Director of the Department of Information Systems at the University of Muenster.

Dr. Martin Kugeler is Executive Assistant to the CFO, DirectGroup Bertelsmann.

Prof. Dr. Michael Rosemann is Director of the Centre for Information Technology Innovation, Queensland University of Technology (QUT), Brisbane, Australia.