In December 2015, I set myself a challenge to post a short piece about some aspect of business process management (BPM) on LinkedIn every week throughout 2016. There were a couple of near misses, but I made it-52 posts under the title Process Precepts, each sent out on Saturday morning, wherever I was in the world.
This book comes directly from those posts. My objective was to capture the reactions of others to the content of the posts; to assemble an eclectic collection of ideas that responded to my thoughts in a variety of interesting ways. I wanted a diverse group of commentators who would agree, disagree, extend my ideas, narrow my ideas, go off at a useful tangent and, generally, use each of my posts as a launch pad for an extended conversation. The final team of sixteen commentators contains academics, vendors, consultants, and authors. Importantly, it also contains many people whose job descriptions task them to bring process management theory and practice to life in the gritty reality of managing a real organization-with all its complexities, latencies, impossible demands, and human frailties and potentials.
The sixteen contributors to this book are:
- Jitendra Agrawal, Senior Vice President, business & Service Excellence, HDFC Life, India
- Basma AlBuhairan, Managing Director, Health Care & Life Sciences, Saudi Arabian General Investment Authority, SaudiArabia
- Tom Davenport, Distinguished Professor of Information Technology and Management, Babson College, Boston,USA
- Gaby Doebeli, Business Architect & Analyst, Brisbane City Council, Australia
- Joseph Drasin, Director of Process Improvement & Innovation, University of Maryland, College Park, USA
- Paul Harmon, Executive Editor, BPTrends & Senior Consultant, Cutter Consortium, Las Vegas, USA
- Prashant Hoskote, Senior Director--Quality, Service Excellence & Innovation, Max Group, New Delhi, India
- Emiel Kelly, Process Common Sensei, Procesje.nl, Hoogeveen, Netherlands
- Kupe Kupersmith, Founder & Principal, KupeTalks, Decatur, USA
- Zbigniew Misiak, Senior Consultant, BOC Group & Editor BPMTips, Warsaw, Poland
- Connie Moore, Senior Vice President Research, Digital Clarity Group, Washington DC, USA
- Will Parker, Pre-Sales Manager Asia Pacific, Fuji Xerox Printers, Sydney, Australia
- Brad Power, Principal, Maxos, & Partner, FCB Partners, Boston, USA
- Susanne Rauer, Executive & Business Coach, GAIA Coaching, Sydney, Australia
- Adrian Reed, Principal Consultant, Blackmetric Business Solutions, Portsmouth, UK
- Michael zur Muehlen, Associate Professor of Information Systems & Associate Dean of Graduate Studies, Stevens Institute ofTechnology, Hoboken NJ, USA.