Process Redesign: The Implementation Guide for Managers (Engineering Process Improvement Series)
Arthur R. Tenner; Irving J. DeToro
Language: English
Published by Prentice Hall, 1996
- Hardcover
- Used

Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
AbeBooks seller since March 24, 2009
Condition: Used - Good
US$ 7.98
Quantity: 1 available
Add to basketItem description from seller
Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Seller Inventory # G0201633914I3N00
- Title
- Process Redesign: The Implementation Guide for Managers (Engineering Process Improvement Series)
- Author
- Arthur R. Tenner; Irving J. DeToro
- Publisher
- Prentice Hall
- Publication year
- 1996
- Condition
- Good
- Dust jacket
- No Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0201633914
- ISBN 13
- 9780201633917
- Item weight
- 1.65 pounds
"Synopsis" may belong to another edition of this title.
About the Author
Arthur R. Tenner is Engineering Practices Coordinator for the Exxon Research and Engineering Company, where he contributes to improving quality, productivity, and reliability of Exxon's operations worldwide. Mr. Tenner graduated from Cornell University with B.S. and M.S. degrees in mechanical engineering.
Irving J. DeToro is President of The Quality Network, Ltd., a consulting firm specializing in process management issues. Previously, he spent 23 years at Xerox Corporation, during which time he visited some of Japan's most successful businesses and helped develop Xerox's Leadership Through Quality initiative. He holds a B.S. in economics from The Wharton School and an M.B.A. from the University of Rochester.
0201633914AB04062001
"About the title" may belong to another edition of this title.
ThriftBooks-Atlanta
AUSTELL, GA, U.S.A.
AbeBooks seller since March 24, 2009
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