Product Management in the Digital Era: Theory and Practice

Consumer and industrial products have evolved significantly over the last century, from physical to virtual products, services, and hybrid products. Product management has had to change and adapt to the rapidly changing business environments. This textbook offers an in-depth look into the role, what the job entails, and what skills it requires.

Product managers are required to manage the ideation, development, production, marketing, and distribution of a product.

This book:

• highlights the content and skills required to be an effective product manager including strategy, marketing management, technology, project management, and design;
• provides frameworks for developing and executing effective strategies throughout the life cycle of a product with the help of case studies and examples;
• highlights the unique considerations and processes underpinning digital product creation; and
• explores marketing strategies including various channels for digital marketing and how product managers can use these effectively.

Detailed and lucid, this book will be of interest to teachers and students of product management, brand management, management, and business studies.

Srinivas R. Pingali is Adjunct Professor of business policy and strategy at the Indian Institute of Management, Udaipur. He has over 30 years of experience in product development and innovation and sales and marketing in multinational and entrepreneurial companies. His research focuses on technology adoption by SMEs and consumers.

Shankar Prakash is Adjunct Professor of operations management, quantitative methods, and information systems at the Indian Institute of Management, Udaipur. He teaches courses on digital technologies, artificial intelligence and the future of work, and the internet of things to MBA students and industry professionals. Shankar conducts practice-oriented research in the interdisciplinary field of MFAx (Marketing, Finance, and Accounting Interchange), utilising artificial intelligence and deep neural network techniques for knowledge synthesis.

Jyothi R. Korem works at Mahindra University as Professor of Practice. She was previously Managing Director in technology strategy and advisory practice with Accenture. She has more than 25 years of experience in leading technology-led business transformation engagements across various industries in different parts of the world. She has led more than 40 business transformation engagements including a billion-dollar transformation programme for a public service organisation. She worked closely with CXOs in various industries across geographies during her years of experience covering the IT services value chain from transformation to outsourcing.

Kiran Pedada is Assistant Professor of Marketing and F. Ross Johnson Fellow at the Asper School of Business at the University of Manitoba, Canada. He is also a visiting professor at the Indian School of Business (ISB), where he was previously a permanent faculty in marketing. In the Fall of 2018, he was a Visiting Scholar in Marketing at the Kenan-Flagler Business School at the University of North Carolina, USA. He has also served as a faculty member of the Goldman Sachs 10,000 Women Ambassadors Programme. His research is centred on marketing strategy, with a focus on the financial and social impact of marketing, marketing organisation, marketing strategies for digital environments, and emerging markets.