Professional Communication: How to Deliver Effective Written and Spoken Messages. This item is unavailable.Professional Communication: How to Deliver Effective Written and Spoken Messages

Offering advice and instruction to all who have to write and speak as part of their studies or careers, this book provides comprehensive information on communication principles and methods. Key topics include basic communication theories; research methods, including use of libraries and the Internet; the final delivery of a thesis, including referencing, citations, and avoiding plagiarism; and the creative use of examples and graphics.

N. van der Merwe is the former director of the professional communication unit at the University of Cape Town and currently consults in interpersonal communication to nongovernmental organizations and business. Evelyn Howard is a communication consultant to commerce, industry, and education in organizational change, leadership, and human development. Michael Fielding is the founder of the professional communication unit of the University of Cape Town and the author of Effective Communication in Organizations. Jane English is a lecturer, researcher, and course convener to all engineering students studying professional communication at the University of Cape Town.