A bestseller since 1990 and fully updated in 2010, Professional Writing Skills: A Write It Well Guide, provides a step-by-step process for planning business letters, memos, e-mail, and other business documents. Learn how to position your message from the reader s point of view, write persuasively, include the right information, and organize the information logically. Expanded sections on language, punctuation, and grammar offer busy professionals the tools they need to get their message across clearly, concisely, and professionally.

About the Author

Author of Writing Performance Reviews: A Write It Well Guide and co-author of E-Mail: A Write It Well Guide, Natasha Terk, president of Write It Well, leads business operations and strategy. Natasha served as a program officer at the Packard Foundation, as a management consultant with La Piana Consulting, and taught business writing at the University of California at Berkeley. She leads onsite and online workshops for clients including Hitachi Data Systems, Hewlett Packard, Granite Construction, National Semiconductor, and the Port of Oakland. Her focus is on developing job-relevant, engaging training solutions that help people work more effectively and efficiently. Natasha gives keynote speeches and large-audience presentations on business communications at conferences and seminars.

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