An overview of the techniques needed to implement and carry out useful programme evaluations. This fourth edition places emphasis upon various models of evaluation to assist readers in conceptualizing evaluation. It also contains more material on needs assessment.

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This volume provides a comprehensive yet accessible introduction to the skills, attitudes and methods required to evaluate programs offered in public and private organizations. The authors stress the development of a program-improvement focus that begins with program conceptualization through implementation and analysis of outcomes and costs. They also provide detailed descriptions of methods for improving program evaluation reports and encouraging utilization.

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