Why do most programs fail to meet all of their requirements: specification, schedule, and cost? The highest leverage on the success of a program is the quality of the program manager, how focused he or she is on the program metrics, whether he is a fiduciary agent, how he makes decisions, and whether he can communicate this program focus to the team.

From the Publisher

Richard Hardy retired as a general manager after 37 years working on programs. Twenty of these years were spent as a program manager.

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