Communication is vital for project success. Experts know it. Industry-wide research verifies it. Yet projects continue to fail because of poor communication. As a result, stakeholders and organizations don't realize the benefits of their projects and project teams.

This book presents a new way to look at communication within projects. It combines real-world examples and practical tips with theory, research, and professional standards you can apply to any size and type of project. Gain actionable insights into identifying your audience, choosing the right tools, managing change, and handling conflict. Expand your professional toolkit with templates, activities, and resources. Develop your project communications expertise with reflective questions and recommendations.

Whether you are a project manager, team member, project sponsor, or stakeholder, this book is for you. For educators, the book is ideal for students studying project management and related fields. Make your project communications a critical factor in your project success!

Many of the templates available in the book are also available at no charge on the book website!

About the Author

Connie Plowman is a certified project management professional (PMP(R)) and an experienced chief operating officer. She puts her communication skills to use in her leadership roles - as a corporate executive, educator, volunteer, mentor, and project advocate. She is a project management instructor and guest speaker, helping to develop the skills of emerging project managers and business leaders.

Jill Diffendal is a seasoned writer, editor, communicator, and administrator with a passion for engaging audiences across a wide range of industries through traditional, electronic, and new media. She has spent her career communicating with people around the world through both operational and project-based work, focusing on stakeholder engagement and realization of benefits. As a communication subject matter expert, she emphasizes--and has experienced first-hand--the value and benefit that effective communication brings to projects, teams, and organizations.

"About this title" may belong to another edition of this title.

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