Effective project management skills are essential to every employee in an organization from the CEO to a line manager. Here is a quick-start way to create fully comprehensive half-day to two-day programs that provide skills your learners can immediately put to use. All the tools you need are in this handy, practical guide from classroom handouts to customizable presentations.
For the past 21 years Bill Shackelford has been president of Shackelford & Associates, a company specializing in training and development in project management, customer relationship management, information technology, business process training, systems design, systems development and support, and--for the past several years--e-learning. Shackelford's wide experience as a standup trainer has encompassed all major Microsoft operating systems and applications, including Microsoft Project, Web-based publishing design, database language products, object oriented programming, project management, database design, and data and process modeling. In addition, the company has developed systems ranging from membership management systems for national association to a student financial aid needs analysis system to group insurance billing and receivable systems, and collection systems.
Major clients in legal, insurance, trade association, accounting, manufacturing, education, and PC training organizations have included the U.S. Department of Defense; Allegheny Power; Bank One; BP-Amoco Corporation; R.T. Nelson & Associates; Altrusa International; George M. Pullman Educational Foundation; Altheimer & Gray; American Association of Law Libraries; Keck Mahin & Cate; the Federal Reserve Bank of Chicago; Kemper Financial Services; the Hertz Corporation; The CIT Group; ChoicePoint; DiamondCluster; Northeast utilities; Guilford County (NC); National Life of Vermont; Computer Generated Solutions; Conseco; Piedmont Natural Gas; Religious Science International; Penton Learning Systems; American National Educational Corporation; Books & Periodicals Online, Inc; MicroAge, Inc; Trade Associates Group, Ltd.; Pannell Kerr Forster; Kenneth Leventhal & Co.; the state of Indiana; Transamerica; the Texas Department of Transportation; the state of Florida's Comptroller's Office; and the University of Texas.
Publications, Professional Services, and Seminars
Shackelford has served as editor and contributor to Best Practices in IT Leadership and has had articles published in the Cutter IT Journal and T+D Magazine. His November 2001 article on CRM and E-Learning was selected by Cutter Consortium for inclusion in it's A Practical Guide to Customer Relationship Management. Shackelford served five terms as president of the Chicago Organization of Data Processing Educators. In May 2002, ASTD Published Shackelford's Project Managing E-Learning as part of its E-Learning series. He has been a frequent speaker at seminars and conferences internationally, including OnLine Learning, OnLine Learning Europe, ASTD's International Conferences (2002 and 2003), Training 2003, DCI Conferences on Y2K, Data Warehouse, JAD/RAD, North American Simulation and Gaming Association, E-Learning Expo 2002, the 19th Annual Conference on Distance Teaching and Learning. Shackelford is a Phi Beta Kappa graduate of Indianan University, where he received both his bachelor's and master's degrees. Shackelford teaches both online and in the classroom on the faculty of the Keller Graduate School of Management in their Project Management M.B.A. program. An avid opera buff and Wagnerian, he is the Chicago correspondent for Opera (UK) and editor of the journal Wagner News of the Wagner Society of America.
