seeks to provide specific how-to-do-it tips for achieving many of the Project Manager practices identified in the book. Organized around 20 Key Project Manager Actions and Results, the lion’s share of the book is devoted to providing new project managers with the tools to take any of these actions and get quality results.

About the Author

For nearly two decades, Michael Greer has been helping new project managers become more effective. Through his books, articles, workshops, and public speaking appearances, he has sought to demystify the field of project management (PM) and make it accessible to new and part-time project managers. His step-by-step PM texts have been adopted by many universities and are used in businesses as diverse as AT&T, Apple Computer, The Federal Deposit Insurance Corporation, Boeing Defense and Space Group, American Airlines, The American Red Cross, Xerox Corp, The Southern Company, Apria Healthcare, and many, many others. (See Greer's Client List.)

From 1978 to 1992 Greer managed teams of contractors as they worked side-by-side with new product developers to create training and performance improvement systems for major corporations such as Xerox, Epson America, and Apple Computer. The projects he planned and coordinated were as simple as a single resource working for three weeks and as complicated as 60 people working for more than a year and a half. Deliverables ranged from straightforward documentation to transcontinental satellite broadcasts incorporating pre-produced video sequences, live executive speakers, and real-time competition among problem-solving teams located all over North America.

In recent years Greer has focused on providing workshops and consulting support for individuals and organizations who need to improve their PM processes, as well as on the publication of materials to support PM. In addition to his books The Project Manager's Partner Greer has published more than a dozen articles related to PM . Greer's book The Pocket Guide to Project Management is a top seller. He is an in demand speaker. As a founding member of the Gartner Institute's PM Advisory Board, Greer helped to develop a PM certification process for IT professionals.

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