Putting Customers First
Andy Bruce,Andrew Bruce,Ken Langdon
ISBN 10: 0751338451 ISBN 13: 9780751338454
Published by Penguin Books Ltd, 2002
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Paperback
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About this Item
Description:
May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0751338451I4N00
Synopsis:
Learn how to provide excellent customer service by understanding your customers' needs and identifying opportunities to build better realtionships. "Putting Customers First" shows you how to achieve a market-led focus, implement customer-led objectives and produce a win-win outcome. Power tips help you handle real-life situations and develop techniques to create loyal customers.
About the Author: Andy Bruce, co-founder of SofTools Ltd. and Ken Langdon, former sales and marketing executive, have co-written 3 books in the Essential Managers series: 'Project Management', 'Strategic Thinking' and 'Do It Now!' Ken has also co-written Essential Managers 'Appraising Staff'.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Putting Customers First
Publisher: Penguin Books Ltd
Publication Date: 2002
Binding: Paperback
Condition: Very Good
Dust Jacket Condition: No Jacket
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Putting Customers First
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Paperback. Condition: Very Good. Putting Customers First (Essential Managers) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780751338454
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Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780751338454
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Putting Customers First (Essential Managers)
Published by
Dorling Kindersley Publishers Lt, 2002
ISBN 10: 0751338451
ISBN 13: 9780751338454
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Paperback. Condition: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books. Seller Inventory # 4982618
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Putting Customers First
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