Quality Assurance of Teaching and Learning in Higher Education Institutions

This course book introduces the role of quality managers in communication and information processes of teaching and learning. Readers learn how to support teaching staff with defining objectives, expected learning outcomes and competences of a study programme. Furthermore, the course book deals with the continuous revision of study programmes and how to write a self-evaluation report at programme level. Finally, it examines the linkage between external and internal quality assurance approaches and how to make best use of both.