Quality Beyond Six Sigma

Basu, Ron

ISBN 10: 0750655615 / ISBN 13: 9780750655613

Published by Routledge, 2002

About this Item

Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.

Seller Inventory # wbs5540686349

Bibliographic Details

• Title: Quality Beyond Six Sigma
• Publisher: Routledge
• Publication Date: 2002
• Language: English
• ISBN 10: 0750655615
• ISBN 13: 9780750655613
• Binding: Soft cover
• Condition: Good
• Weight: 322.1 grams

About this title

Synopsis

Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. Six sigma has both created avid interest and raised concerns among executives and its practioners. This is all very well for multinationals like Motorola or General Electric but how can it help small and medium-sized enterprises or the service industry? How do you ensure that solutions stick? Quality Beyond Six Sigma responds to this challenge and provides a practical implementation of the issues of Six Sigma, Lean Enterprise and Total Quality and aligns the 'hard' sigma message with the softer sustainable 'strategic issues'. The result is FIT SIGMA.

The authors utilize major and minor case studies to support principles and learnings of FIT SIGMA and include review examples and self-assessment that underpin the sustainable process. The three major case studies are contributed by General Electric, Dow Chemical and Seagate Technology.

Senior Executives and Managers of organizations of all types and sizes, Management Consultants and Students of all disciplines will find this book a stimulating guide to quality and operational excellence.

About the Author

Ron Basu, Nevan Wright