The Quality Business: Quality Issues in the Smaller Firm: 3 (Routledge Studies in Entrepreneurship and Small Business)

Robert Blackburn, James Curran, Julian North

ISBN 10: 0415146089 / ISBN 13: 9780415146081

Published by Routledge 1997-12-25, 1997

About this Item

Seller Inventory # 6666-TNFPD-9780415146081

Bibliographic Details

• Title: The Quality Business: Quality Issues in the Smaller Firm: 3 (Routledge Studies in Entrepreneurship and Small Business)
• Publisher: Routledge 1997-12-25
• Publication Date: 1997
• Language: English
• ISBN 10: 0415146089
• ISBN 13: 9780415146081
• Binding: Hardcover
• Condition: New

About this title

Synopsis

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include: * the relevance of formal quality standards such as BS 5750 to small firms * definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management * interviews with a selected sample of over 150 owner-managers * detailed case studies of small firms * analysis of self-generated quality strategies * the variety of formal methods of quality control.

About the Author

Julian North is a Researcher in the Small Business Research Centre at Kingston University., Robert A.Blackburn is Director of the Small Business Research Centre at Kingston University., James Curran is Emeritus Professor of Small Business Studies at Kingston University.,