Quality in Healthcare : A Lean Six Sigma Project Approach

Master Lean Six Sigma Skills to Improve Quality Across Healthcare Settings! 

Through a fully integrated Lean Six Sigma project approach, students build confidence using quality tools, dashboards, and data analysis to lead measurable change. A continuous case study reinforces concepts through practical A3 reporting, while Excel® tutorials, career tips, and video-recorded interviews with healthcare professionals make learning dynamic, relevant, and applied to real settings. With a focus on patient safety, ethics, and leadership, this resource examines quality improvement challenges for today and tomorrow’s healthcare leaders. Know, use and test your understanding of course content with CourseConnect―an interactive learning platform included with your print purchase.  

Study, practice, and assess your understanding of course content with CourseConnect―an interactive learning platform included with your purchase.

Key Features:  

• Builds a quality mindset around the DMAIC framework with tools, dashboards, A3 reporting, and a Lean Six Sigma Toolkit 

• Prepares students to lead quality improvement efforts across healthcare settings and pursue Lean Six Sigma certification for career advancement  

• Features Excel® tutorials, FAQs, numerous end-of-chapter problems, learning activities, and a continuous case study to reinforce hands-on learning 

• Written by healthcare and operations experts with deep academic, clinical, and leadership experience across diverse settings 

• Instructor Resources include an Instructor’s Manual, PowerPoint slides, a Test Bank, and more  

Maximize Your Learning with CourseConnect – Included with Your Print Purchase!

Enhance your textbook experience with CourseConnect, an interactive learning platform designed to help you engage more deeply, study smarter, and achieve success in your course.

• Master Complex Concepts – Interactive learning activities simplify concepts and improve comprehension and retention.
• Track Your Progress – Real-time analytics and self-assessments help you identify strengths and focus on areas for improvement.
• Study Anytime, Anywhere – Enjoy seamless access to your eText and study tools whenever and wherever you need them.
• Help Whenever You Need It – Course Coach provides answers, summaries, and practice questions to keep you moving forward and build confidence.

Through purchase of this product, you'll get a license to continuous access to this CourseConnect course for as long as you need it, subject to our Terms of Use.

Corinne M. Karuppan, PhD, CPIM, is Professor Emerita of Operations Management at Missouri State University.

Nancy E. Dunlap, MD, PhD, MBA, is Professor Emerita of Medicine at the University of Alabama at Birmingham (UAB).

Robert Cavagnol, MD, MHA, FACS, currently serves as the president of the North region for Froedtert-Thedacare health (FTCH).