The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers
13 ratings by Goodreads
Language: English
Published by ALA Editions, 2009
- Softcover
- Used
Seller: Half Price Books Inc., Dallas, TX, U.S.A.Half Price Books Inc.
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Softcover
Condition: Used - Very good
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Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.
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- Title
- The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers
- Author
- Laughlin, Sara,Wilson, Ray W
- Publisher
- ALA Editions
- Publication year
- 2009
- Condition
- Very Good
- Binding
- paperback
- Language
- English
- ISBN 10
- 0838909523
- ISBN 13
- 9780838909522
In an environment of budget cuts and freezes, libraries must keep a tight rein on costs and inefficiencies. This title offers a methodology to pinpoint trouble areas and improve processes. It provides administrators an understanding of their suppliers and customers. It empowers front-line staff to make improvements and better decisions.
"Synopsis" may belong to another edition of this title.
Half Price Books Inc.
Dallas, TX, U.S.A.
5-star seller
AbeBooks seller since September 15, 2017
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| Item | 4 to 14 business days | 2 to 4 business days |
|---|---|---|
| First item | US$ 3.75 | US$ 8.99 |
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Half Price Books has been connecting readers to great books since 1972. Customer service is our top priority.
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Half Price Books, Records, Magazines, Inc.
5803 East Northwest Parkway
Dallas, TX U.S.A. 75231