Title: The Quality Library A Guide to Staff Driven Improvement, Better Efficiency, and Happier Customers
Publisher: Amer Library Assn
Publication Date: 2008
Language: English
ISBN 10: 0838909523
ISBN 13: 9780838909522
Binding: Paperback
Condition: Brand New
Weight: 0.39 kilograms

About this title

Synopsis

In an environment of budget cuts and freezes, libraries must keep a tight rein on costs and inefficiencies. This title offers a methodology to pinpoint trouble areas and improve processes. It provides administrators an understanding of their suppliers and customers. It empowers front-line staff to make improvements and better decisions.

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Edward Bowditch Ltd
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Business correspondence address: Exstowe, Exton, Exeter, EX3 0PP
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