Num Pages: 224 pages, black & white illustrations. BIC Classification: KJMQ. Category: (G) General (US: Trade); (U) Tertiary Education (US: College). Dimension: 234 x 156 x 14. Weight in Grams: 571. . 2015. 1st Edition. hardcover. . . . . Books ship from the US and Ireland.

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Bibliographic Details

Title: Quality Management Essentials
Publisher: Routledge
Publication Date: 2015
Language: English
ISBN 10: 113816870X
ISBN 13: 9781138168701
Binding: Hardcover
Condition: New

About this title

Synopsis

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.

Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author.

About the Author

David Hoyle

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