Quality Management presents a unique and workable approach to the tools and methods necessary for real quality improvement. W. Edwards Deming's philosophies on quality are woven into this text. This text is one of a few quality control texts which adopt Shewhart's and Deming's view of control charts.

About the Author

Howard S. Gitlow is a professor at the University of Miami.

Rosa Oppenheim is a professor at Rutgers University.

Alan Oppenheim is a professor at Montclair State University.

David Levine is a professor at Baruch College.

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