This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. You'll discover all the information you need to avoid roadblocks when beginning a TQM program as well as information you can use to expand your current TQM efforts for maximum profitability. Piece(s) of the spine missing. Due to age and/or environmental conditions, the pages of this book have darkened. Please note the image in this listing is a stock photo and may not match the covers of the actual item.

Seller Inventory # 123798659

Contact seller about this item

Report this item

Bibliographic details

Title: Quality Management: Implementing the Best Ideas of the Masters
Author: Bruce Brocka, M. Suzanne Brocka
Publisher: Mcgraw-Hill
Publication year: 1992
Condition: Good
Dust jacket: Good
Book Type: Book
Binding: Hardcover

Library House Internet Sales

Grand Rapids, OH, U.S.A.

5-star seller

AbeBooks seller since February 3, 2014

Shipping rates within U.S.A.

Item	5 to 14 business days	3 to 6 business days
First item	US$ 6.99	US$ 11.50

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.