Quality Is Personal: A Foundation For Total Quality Management
Harry V. Roberts,Bernard F. Sergesketter
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Language: English
Published by Free Press, 1993
- Softcover
- Used
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- Title
- Quality Is Personal: A Foundation For Total Quality Management
- Author
- Harry V. Roberts,Bernard F. Sergesketter
- Publisher
- Free Press
- Publication year
- 1993
- Condition
- Good
- Binding
- paperback
- Language
- English
- ISBN 10
- 0029266254
- ISBN 13
- 9780029266250
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
"Synopsis" may belong to another edition of this title.
About the Author
Harry V. Roberts is the Sigmund E. Edelstone Professor of Statistics and Quality Management in the Graduate School of Business at the University of Chicago. He is the author or coauthor of more than 10 books and 60 articles on subjects related to statistics and Total Quality Management.
"About the title" may belong to another edition of this title.
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