Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

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Bibliographic Details

Title: Quality Service: How America's Top Companies Are Competing in the Customer-Service Revolution.and How You Can Too.
Publisher: Gulf Pub Co
Publication Date: 1989
Language: English
ISBN 10: 0872015513
ISBN 13: 9780872015517
Binding: Hardcover
Condition: Good
Weight: 2 pounds

About this title

Synopsis

Comprises interviews with service-sector luminaries from such companies as American Express, Byerly's, Hallmark Cards, L.L. Bean, Texas Instruments, and Radio Shack. Shows how companies are using a variety of means to invest in customer satisfaction, and what the outcomes have been. Annotation copyright Book News, Inc. Portland, Or.

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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

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Better World Books Marketplace, Inc.
55740 Currant Road, Mishawaka, IN, 46545, U.S.A.

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