Quality in Student Financial Aid Programs - A New Approach

Fesco,

ISBN 10: 030904877X / ISBN 13: 9780309048774

Published by National Academies Press, 1993

About this Item

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Bibliographic Details

• Title: Quality in Student Financial Aid Programs - A New Approach
• Publisher: National Academies Press
• Publication Date: 1993
• Language: English
• ISBN 10: 030904877X
• ISBN 13: 9780309048774
• Binding: Soft cover
• Condition: Brand New

About this title

Synopsis

Federal financial aid for postsecondary education students involves both large expenditures and a complex distribution system. The accuracy of the needs-based award process and the system of accountability required of the 8,000 institutional participants are the focus of this book. It assesses the current measures of system quality and possible alternatives, such as a total quality management approach. The analysis covers steps to eliminate sources of error―by reducing the complexity of the application form, for example. The volume discusses the potential for a risk-based approach for verification of applicant-supplied information and for audit and program reviews of institutions.

This examination of the interrelationships among the aid award and quality control activities will be of interest to anyone searching for a more efficient aid system. The book can also serve as a case study for other government agencies seeking to examine operations using modern quality management principles.

From the Back Cover

The Panel on Quality Improvement in Student Financial Aid Programs first convened on September 27, 1991. The U.S. Department of Education had asked the National Academy of Sciences to form a panel, under the Committee on National statistics, to provide guidance in answering questions.