Large hardcover and dust jacket in near-new condition. Second edition. 163 pages, with diagrams throughout. Why some quality initiatives fail and others succeed.

Seller Inventory # 2706

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Bibliographic Details

Title

Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort.

Publisher

McGraw-Hill

Publication Date

1995

Binding

Hardcover

Condition

Very Good

Dust Jacket Condition

Very Good

Book Type

Book

Seller catalogs

Business / Management / Managing

Store Description

I started selling used books in 1985 in Davis, California, and online in 1998. I enjoy the process of using language to fully describe the advantages and blemishes of each book. Language can capture details that a photograph might miss, but if you are visually-oriented, I am happy to send a photo--please include your phone number, since it is easier to send a picture via text than email. I am of "mature" years, but will continue to sell books as long as I am able: I enjoy it too much! I am a mere temporary custodian, sending each book to its ultimate shelf--the one where it is appreciated the most.

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Seller's business information

Charles Berry, Bookseller
CA, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.

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Heavy or larger books and international orders may require additional postage.

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Shipping rates within U.S.A.
Order quantity	4 to 15 business days	2 to 5 business days
First item	US$ 4.20	US$ 15.00

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