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Bibliographic Details

Title: Quantitative Models for Performance Evaluation and Benchmarking: Data Envelopment Analysis with Spreadsheets (International Series in Operations Research and Management Science, 51)
Publisher: Springer
Publication Date: 2002
Language: English
ISBN 10: 1402070829
ISBN 13: 9781402070822
Binding: Hardcover
Condition: good

About this title

Synopsis

This book introduces DEA as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective. This book also provides easy-to-use DEA software - DEA Excel Solver. This DEA Excel Solver is an Add-In for Microsoft� Excel and provides a custom menu of DEA approaches, which include more than 150 different DEA models. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational efficiency issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, e-business, public services and many other industries. The DEA Excel Solver does not set limit on the number of units, inputs or outputs. With the capacity of Excel Solver, the DEA Excel Solver can deal with large sized performance evaluation tasks. For a free version of DEA Excel Solver, please visit www.deafrontier.com.

About the Author

Joe Zhu is Associated Professor of Operations, Department of Management at Worcester Polytechnic Institute, Worcester, MA. His research interests include issues of performance evaluation and benchmarking, supply chain design and efficiency, and Data Envelopment Analysis. He has published over 70 articles in journals such as Management Science, Operations Research, IIE Transactions, Annals of Operations Research, Journal of Operational Research Society, European Journal of Operational Research, Information Technology and Management Journal, Computer and Operations Research, OMEGA, Socio-Economic Planning Sciences, Journal of Productivity Analysis, INFOR, Journal of Alternative Investment and others. He is the author of Quantitative Models for Evaluating Business Operations: Data Envelopment Analysis with Spreadsheets (Kluwer Academic Publishers, 2003). He developed the DEAFrontier software which is a DEA add-in for Microsoft Excel. Professor Zhu has also co-authored two books on modeling performance measurement and evaluating hedge funds. He is a co-editor of the DEA handbook. He is an Associate Editor of OMEGA and The Asia-Pacific Journal of Operational Research. He is also a member of Computers & Operations Research Editorial Board. For more information on his research, please visit www.deafrontier.com.

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Goodwill of Silicon Valley?s mission is to support our employees, our customers, and people with challenging barriers to employment; to raise their standard of living and improve their lives through our services and social enterprise. Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients? sense of self-worth. We do this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help people overcome barriers to employment, build sustainable livelihoods, and transform their lives and communities.

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