Questioning Protocol is an intimate portrait of how one mom navigates the health care maze when her teenage son's Crohn's Disease brings everyday life to a screeching halt. It is a healthcare solutions book from a mom's perspective. Randi Redmond Oster shares the tips, tools, and tricks from her corporate experience, engineering skills, and compassion for her son, for navigating the broken healthcare system.
* Learn how she maintains control when her healthcare crisis seems overwhelming.
* Discover how she creates a high-performing healthcare team focused on her son.
* Understand how she manipulates the hierarchy of the healthcare system to help improve her son's care.
* See how she finds ways to feel grateful, even when her world seems upside down.
Randi Redmond Oster is a writer, speaker, and an expert on healthcare reform. She worked in the corporate world for almost twenty years prior to starting her own business in the healthcare industry after caring for her aging father. Her life and her work took another sudden turn when she spent a month advocating for her chronically ill son in the hospital. She lives in Connecticut with her husband and sons, and her mother.