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Bibliographic Details

Title: The ROI of Human Capital: Measuring the Economic Value of Employee Performance
Publisher: AMACOM
Publication Date: 2009
Language: English
ISBN 10: 0814413323
ISBN 13: 9780814413326
Binding: Hardcover
Edition: 2nd Edition.
Condition: Good

About this title

Synopsis

We all know that people--not cash, buildings, or equipment--are the lifeblood of any business enterprise. Yet, astonishingly, there has never been a reliable way to quantify the contribution of human capital to corporate profit ... until now. This new book offers a rare blend of management expertise and quantitative metrics, showing executives and HR professionals how to gauge human costs and productivity at three critical levels: 1) Organizational (contributions to corporate goals); 2) Functional (impact on process improvement); 3) Human resources management (value added by five basic HR department activities). With today's employee costs often exceeding 40 percent of corporate expense, measuring the value of this human capital is essential. Here, at last, is a resource that reveals how to do it and that helps managers determine how to invest most effectively in human productive potential. As part of the Editor's Choice Series, SAS Publishing offers this book as a professional referen

About the Author

Jac Fitz-enz (San Jose, CA) has been called �the father of human performance benchmarking.� He is founder of the Saratoga Institute, known worldwide for its pioneering research and reports on performance measurement and improvement, and of the consulting firm Human Capital Source.

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