Re-Engineering the Computer Services Help Desk - Scholar's Choice Edition

Elizabeth Mathis

ISBN 10: 1298043875 / ISBN 13: 9781298043870

Published by Scholar's Choice, 2015

About this Item

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Seller Inventory # C9781298043870

Bibliographic Details

• Title: Re-Engineering the Computer Services Help Desk - Scholar's Choice Edition
• Publisher: Scholar's Choice
• Publication Date: 2015
• Language: English
• ISBN 10: 1298043875
• ISBN 13: 9781298043870
• Binding: Paperback / softback
• Condition: New
• Weight: 189 grams

About this title

Synopsis

The goal of this project is to re-engineer the Help Desk at USC into a cohesive group that will assist Computer Services to support the instructional mission of the University, provide the core services for the University IT infrastructure, provide excellent customer service, develop the human resources within our organization, support the operations and continual improvement of the institution, and encourage efficient use of computing and networking among departments.

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This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work.

As a reproduction of a historical artifact, this work may contain missing or blurred pages, poor pictures, errant marks, etc. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.