Real Coaching and Feedback : How to Help People Improve Their Performance

Smart, J. K.

ISBN 10: 0273663283 / ISBN 13: 9780273663287

Published by Pearson Education, Limited, 2003

Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 68297684-20

Synopsis:

Overworked managers know that management is about doing the best you can with what you've got, in the real world of organizations that are demanding more and more, for less and less. This book is for every manager who knows that if doing that was as easy as most books and trainers make out, they'd be doing it already. The books you've read all seem to have been written by people who don't know what it's like in the real world of work, and mistake you for a superhero instead of a real manager. You know you could work out a better way of doing things, but the trouble with being an overworked manager is that you just can't seem to find the time.

But what if someone else had done it for you -- read all the management books, developed an approach that works and put it all in one practical accessible source? And what if that someone wasn't a management guru or consultant, but an overworked manager like you? Real Coaching blends the authors thinking framework with your experience, to help you be the best you can be. Overworked managers know that management is about doing the best you can with what you've got. This book blends the author's thinking framework with your individual experience to help you improve your coaching skills using feedback to influence and solve problems.

About the Author:

Karen Smart’s background is in individual and organisational development. However, unlike some in her field, first and foremost Karen sees herself as a line manager. In recent years, she’s worked primarily on enabling managers to manage - developing and delivering everything from individual skill building and management development programmes to management systems design and organisation wide culture change. In addition to managing her team, Karen has coached senior managers and facilitated cross-functional working, problem solving and conflict management. Although she has two degrees and has researched extensively across a range of disciplines, ultimately Karen feels she’s learned most about management from her experience as an overworked and undervalued manager, disempowered by bureaucracy. From this experience - and inspired by the man she says "puts the J into KJ Smart and a lot of the smart too" - the philosophy of real management for real people was born.

Bibliographic Details

Title: Real Coaching and Feedback : How to Help ...
Publisher: Pearson Education, Limited
Publication Date: 2003
Binding: Soft cover
Condition: Good