Real Life on the Rocks . with a Twist!
Language: English
Published by AuthorHouse, 2013
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Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. KlappentextReal life is a series of ups and downs for some the downs seem far more frequent and ominous than the ups. The key to a peaceful, contented life is to find a balance between accepting reality as it is and creating our own rea.
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- Title
- Real Life on the Rocks . with a Twist!
- Author
- Mooney, Terry
- Publisher
- AuthorHouse
- Publication year
- 2013
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1491816511
- ISBN 13
- 9781491816516
"Synopsis" may belong to another edition of this title.
Excerpt. © Reprinted by permission. All rights reserved.
Real Life On the Rocks ... With a Twist!
A Collection of Stories ... and Thoughts
By Terry MooneyAuthorHouse
All rights reserved.
Contents
| Foreword................................................................... | vii |
| 1 Fantasy Life Can Be Rich; but Reality Is Even Richer!.................... | 1 |
| 2 Just Do It!.............................................................. | 3 |
| 3 Hell on Wheels........................................................... | 7 |
| 4 They're Fake!............................................................ | 11 |
| 5 The Love Boat............................................................ | 15 |
| 6 Mr. Paul................................................................. | 19 |
| 7 Run! And Don't Look Back!................................................ | 23 |
| 8 I Do Believe in Santa Clause!............................................ | 27 |
| 9 Merci, Mes Amis!......................................................... | 31 |
| 10 Patience Is a Derivative of Commitment.................................. | 35 |
| 11 Does Anybody Care?...................................................... | 39 |
| 12 Don't Stand on the Lid You're Trying to Open!........................... | 43 |
| 13 Make the Best of What We have........................................... | 45 |
| 14 "Nice To Have Help, Huh?"............................................... | 49 |
| 15 What Affects Any Creature, Affects Us All............................... | 51 |
| 16 Doesn't Anyone Listen?.................................................. | 55 |
| 17 Don't Believe Everything You Hear!...................................... | 59 |
| 18 Half the Battle Is Knowing When to Help; the Other Half Is Knowing When to Back off!............................................................... | 63 |
| 19 "It's just a flesh wound!"—Monty Python and the Holy Grail.............. | 67 |
| 20 "This is for all the lonely people"—America............................. | 71 |
| 21 It's Just a Matter of Time.............................................. | 75 |
| 22 Sweet Caroline.......................................................... | 79 |
| 23 Nothing to Laugh About.................................................. | 83 |
| 24 Challenge for a Spoiled Girl............................................ | 87 |
| 25 When the Going Gets Tough, Do Something Outrageous!..................... | 91 |
| 26 Be Careful What You Ask for!............................................ | 95 |
| 27 Would You Like Some Cheese with that Whine?............................. | 99 |
| 28 Never Assume............................................................ | 103 |
CHAPTER 1
Fantasy Life Can Be Rich;but Reality Is Even Richer!
The fantasy life of a real estate agent is not unlike that of people inother professions. It goes like this. I am sitting behind a mahoganydesk with a backdrop of the Manhattan skyline, sporting a Chanelsuit and Jimmy Choo shoes, when the phone rings and a cash buyeris on the line, seriously interested in the commercial building for saleright next door (I don't even have to get into my BMW to make thedeal) and wants to make a full price offer—right now!
I said fantasy. Actually, I was sitting behind a Formica deskwearing Ann Taylor Loft clam-diggers and marshmallow sandals,casual elegance because this is the Poconos, with a backdrop of theDonut Connection. I'd only been in the real estate business a yearand a half, so I still got nervous when I had a customer. The mostexpensive house I'd sold was $310,000 in a market where manyvacation homes were selling for about $150,000. A man, his wife, andhis son walked in, and it was my turn. I was first up. They preferredsomething on the water; their price range was about $500,000 to$600,000, and my heart was pounding out of my body. I showedthem five properties, one of which they all really liked. As they leftto go back to the city, the husband promised to call me in a day or soafter he spoke with his bank. They were seriously pursuing a secondhome and felt this could be the one. I walked them to their car, saidgood-bye, and wished them a safe journey home. I went back insidefeeling as if I'd done a good job and that I actually might have made agreat sale.
While I was chatting about the houses I'd shown, the secretaryinformed me that Mr. Waterfront Buyer was on the phone asking forme. I shrieked, "He's gonna make an offer!" and I bolted down thehall to my desk, ripping an Offer to Purchase form out of the drawerand opening the pen. "Yes, Mr. Buyer?" I said in a calm, sophisticatedvoice. He replied, "Oh yes, Terry. I just wanted to let you know thatmy son used the upstairs bathroom and the water was turned off. Youmay want to take care of it."
Well, I thanked him for calling. It wasn't the call I had hopedfor, but if he hadn't advised me, the seller would have had a ratherunpleasant surprise. Suddenly, panic set in. How do I take care of it?I wondered. The water was turned off, so flushing wouldn't work.I mentioned it to a few of the other agents in the office who begana litany of comments such as "Well, you'll just have to rectify thesituation!" Another asked, "Isn't this the second time you've beendumped on this week?" We were laughing so hard we couldn't say anymore. When we finally caught our breath, one of the more seasonedagents suggested I go to the local market, buy two half-gallon jugs ofwater, and pour them down. And that's what I set out to do.
The next morning was very quiet. It was a Sunday, the sun wasshining, and the air was cool. I brought my water jugs to the houseand climbed the stairs up to the offending toilet. I opened the lid andemptied one jug. Nothing happened. Good thing I bought two jugs,I thought. So I completely emptied the second one in what I thoughtwas a vigorous manner, thinking that my vigor would push it down.It didn't. What now? Well, I thought, this is waterfront. So I searchedfor a bucket. I was just about to give up when I found one outsideunder the deck. I sighed with relief and made the long descent tothe pond, filled the bucket, and made the long ascent back up,mumbling, "He couldn't use the one on the first floor; it had to bethe top one" and "Remind me to quit smoking." Of course, I shouldhave thought to wear sneakers, but I wore little sandals that madenavigating the wooden steps treacherous. After three trips, I decidedthat the job was done. It wasn't until about three years later that Ifound out that you're supposed to put the water in the tank, not thetoilet!
CHAPTER 2
Just Do It!
Spinning at the gym soon after I'd moved to the Poconos, ourinstructor told us to close our eyes and imagine that we were on abeautiful country road. When I lived in the city, it made sense topretend to be in the country, imagining a cute little house with flowerboxes and trees all around. I ended every yoga class with that in mymind's eye. Creative visualization, you know. Eventually, it came true.So it seemed ludicrous to still fantasize about something that hadbecome reality. Why was I still pretending?
A group of cyclists had invited me to join them, and so I decidedto leave the stationary bike behind and went on a mission. Thelocal outdoors shop had a great selection of bikes, and I settled ona Specialized hybrid that works on both smooth and rough road.Five hundred dollars later, I also needed a helmet for safety, paddedgloves to prevent hand pain, and an emergency pack attached undermy seat that included a replacement inner tube and the cutest littlehand pump in case of a flat. Then I bought special biking shoeswith clips on the bottom, which then required that I replace thepedals to accommodate those clips. Later on, I replaced the handlesfor a flatter, wider version because my hands kept going numb fromgripping them. Oh, and a rack to carry the bike was a must. Now Iwas ready for my adventure!
I got up early for my first ride. When Sean at the store fastenedthe rack to my trunk, it looked effortless. When I tried it that crisp,cool morning, I began to sweat. Does this strap go over or under?What does this attach to? Straps over, under, or sideways—I was alltwisted around. Eventually I had what seemed to be a secure rack andattached the bike. I was concerned about meeting the group on timeso it would have to do. I took off.
A few minutes on the Interstate, I noticed something movingin my rear view. It was the bike! My heart leaped—the bike wasswaying back and forth and shaking violently. I could imagine itflying off at rocket speed and crashing into the windshield of thecar behind, sending me to jail for negligence. I pulled into the rightlane and slowed down, as if tiptoeing so as not to create additionalmomentum. Granny Clampett came to mind, chugging along withJed looking for road kill. Cars were passing and beeping, giving methe look. By the time I got to our meeting place to begin the ride, Iwas ready to ditch the bike and go back to bed.
The group of experienced cyclists I would ride with that morningwas very gracious; they made me feel so welcome. They helped mefigure out some of the features on the bike, properly attached the bikerack, and gave me advice about how to handle the hills. We all tookoff at the same time, but soon I found myself alone. I couldn't goas fast as they did, and I didn't want to hold them back. I breathedin the fresh, clean air and just took my time. The birds sang and Ifelt as though I'd finally arrived at the life I'd always craved. Lookingout onto a budding cornfield, I didn't see a gaping pothole open itsjaws to swallow my front tire. I sailed off into the grass, the bike stillattached to my shoes. The group was on its way back just in time todislodge me from a tangled mess and help collect my water bottlesthat were rolling down the road. They secured my helmet, which wasnow hanging off because it hadn't been properly attached. Defeats thepurpose, you know. I guess I have issues with straps. After all that, Ivowed to do it again!
Since then, I've ridden many times with my friends around NewJersey, New York, and even Connecticut. We did the forty-three miletour of the five boroughs of New York City with Ed D., our expertspin instructor and good friend. (We fondly call him "special Ed!")The tour began in Manhattan, went through the Bronx, back downthe East River, across the Manhattan Bridge into Brooklyn, over theVerrazano Bridge into Staten Island, and then to the ferry for theride back to Manhattan—all that in nonstop torrential rain. I was sowet and miserable I couldn't tell if I was crying. It felt so good to gethome and into a hot shower. But we did it! That truly was a challengeand a unique way to see the city in which I'd lived my entire life.
One of the tours I took with my friend Tisha led throughConnecticut. The homes we passed were magnificent, and oneparticular horse farm took my breath away. When I came to mysenses, I was all alone again. Where is everyone? I began to panic a littleafter a few miles of desolation, having just entered the ConnecticutState Forest. I called the phone number for emergencies, and the guyasked me where I was. Well, if I knew that, I wouldn't have called.
I decided to head back the way I came. Eventually, I came acrossa nice man with a pickup. "Need a ride back?" he asked. Out ofoptions, I accepted. If he were a serial killer, I'd just have to stomp hisinsteps with my shoe clips until he surrendered. Once in the truck hesaid, "If you don't mind a slight detour (uh-oh), I'm looking for a ladywho's lost." Phew! That would be me. Tisha was sitting at a picnic tablefinishing lunch as I jumped off the back of the truck and grabbed mybike. "Did you just love the forest?" I asked. "What forest?" she cried.
Cyclists are purists. We love the outdoors, the quiet, and thestopping for a family of turkeys crossing the road. There's always astraggler that reminds me of myself. Distracted and wandering, itlooks up and realizes everyone else is on the other side. The little onestarts running to catch up, and we just wait and laugh. Then a flockof bikers without mufflers appear, smoking cigarettes and revvingtheir engines. The spell is broken and we're thrust back into thereality we've worked so hard to escape. We pull over and let them passby, holding our breath against the pollution. To each his own. Bikershave their place, too—the Interstate. I'm just saying.
CHAPTER 3
Hell on Wheels
As our economy began to seriously circle the bowl, it was 2008 andI was in a panic. Selling real estate was my sole source of income,and in case you don't know, Realtors don't get a salary or an expenseaccount. We pay many fees, and mileage, gas, and time are on us aswell. We only get paid if we make a sale.
I had to begin thinking about how to supplement my dwindlingincome until things turned around. Since I love my garden, I decided tolook into a part-time, seasonal position at a large garden center that shallremain nameless. After all, they gave me a job and I truly was grateful.
It was an hourly position, and I was given a salary range. Ofcourse, I just assumed I'd get the higher number since I clearlywas over-qualified. It wasn't rocket science. But I was told that thehigher pay-rate would come as a result of experience. I laughed outloud, which was an uncontrollable, knee-jerk response and the firstindication of my unconscious arrogance. Who do I think I am?Well, actually, I know who I am, but that and a token gets me on thesubway. In this economy, nobody is anybody. And in the end, as itturned out, they couldn't pay me enough.
I was trained by a co-worker who also knew who she was—myboss, to be exact, since she had seniority of three years. She showedme how to mirror the plants on the shelves—striping, they call it. Ifyou have rows of pansies on one shelf, you need the same on the shelfin front of it, which required me to crawl on hands and knees ongrated metal shelves to push the plants forward, but not too hard orthey keep going and land on the floor of the next aisle. I am againstplant abuse, and when I did send one flying I picked it up, brushed itoff and apologized. Remember the seventies, when we discovered thattalking to our plants made them healthier?
We had to climb ladders to reach the top of the huge carts onwhich the plants were delivered. The carts then returned to thenursery and came back another day with more plants. One personclimbs to the top and hands heavy trays of plants to the one standingbelow who then places them on the shelves. I began to notice thatI usually ended up on the receiving end, having to reach way up totake the tray as my co-worker wouldn't meet me half way, causing mymiddle-aged shoulders and neck to spasm.
When we were caught up with putting out the shipment, shelooked for projects. Picking off dead leaves wasn't too bad, exceptthe more rotten ones were slimy and stuck to my gloves. I just wasn'thappy. I kept showing up day after day, although I usually had a goodcry in my car when my shift ended. I'd wanted to learn about plants,but all I seemed to do was haul them, pick at them, or sweep them offthe floors.
One afternoon, the skies darkened and torrential rains camepouring down. We were in the Quonset hut, where it was relativelysafe. Suddenly, my co-worker yelled, "Come on!" and ran toward theparking lot. I ran with her, anticipating a rescue mission of someonewho'd fallen or worse, been mowed down. I didn't see anyone outthere but us. She yelled through the roar of the wind: "Line upthe white pots with each other and the green ones with each other.They're different prices and someone put them all together!"
I was stunned, but I did what I was told. The plants wereswinging in the wind so violently that I had to catch each one on itstrip back toward my face, which was in imminent danger of beingpulverized. The rain was so heavy that I was already drenched rightdown to my sneakers. I couldn't remember where I'd left my LivingWill in case I ended up in a coma and they had to pull the plug.
I ate lunch in my car because she always ate hers in the employeeroom and I couldn't stand the thought of her supervising my break,too. I felt like the friend of the friendless, sitting there eating mysoggy peanut butter and jelly sandwich, staring out at a sea of cars.
When delivery season began to slow, she would troll the aisles forsomething for us to do. More times than not, that entailed swappingentire aisles of plants, mostly five to ten gallon bushes or trees. We'dhave to haul the tree off the shelf and onto the floor, one by one untilthe shelf was empty to make room for the neighboring ones. Thenwe'd haul the original group onto the newly vacated shelf. We'd comein the next day only to find that everything had been put back in theoriginal location by the night crew.
The final straw was a massive heat wave. In spite of drinking largeamounts of Gatorade, I began to feel really nauseous and dizzy. If Istopped working, I knew my co-worker would run and tell my bossand I didn't want to lose the job. So I kept forging ahead because, if Iam nothing else, I am tenacious. Nothing and no one is going to beatme. But the heat was relentless and I ended up dehydrated. I went tothe restroom to throw water on my face and have a couple of minutesreprieve in the cool air-conditioning. Suddenly, she appeared. "I'vebeen looking for you."
I turned around. This woman was just half my size. The wordtyrant came to mind, and that was actually the kindest. I wasbeginning to lose grip on my resolve to keep this job. I followed herback out to the hut to muddle through another useless and mundaneactivity. Then I joined the ranks of the dearly departed from thegarden center. I'd just have to figure out something else to do.
Not long after, I was at a party and struck up a conversation with,as it happened, another casualty of the tyrannical garden center lady.He said, "Her? Oh, her mission is to get everyone to quit within aweek of being hired. This way, she's the only one the boss can counton. You know, job security. Yup, she's hell on wheels!" Quit within aweek he said? I'd hung in there for nine weeks. I win!
CHAPTER 4
They're Fake!
I was sitting at the front desk, my first job in a travel agency on 28thStreet and Broadway. The area was the armpit of the world at thetime; I saw a guy get mugged in broad daylight. Attempting to sortout the office mess, the deal was that I could learn the travel businesswhile organizing the owner's chaos. It was the only way to get my footin the door. The 1970s weren't much different from now; it was verydifficult to get a career going, and I hadn't yet been to college.
A middle-aged woman walked in. I thought she was pretty oldsince I was only twenty-one. She had to be at least forty. Ploppingdown her ample self on the couch across from me, she was ready forsome conversation.
"So you must meet a lot of men in this job!"
"Not really. I'm awfully busy."
"Well, you get to travel a lot, right?"
"Not really."
"Well, how do you get a job like this?"
You lie and pretend you already worked for an airline. "Just lucky, Iguess."
She looked crestfallen at my lack of encouragement. Suddenly, myboss's office door flew open and out sauntered a very attractive manin a suit and tie. "Hello, ladies," he commented as he headed for therest room. My lady's eyes lit up and her jaw dropped in awe. "Nicedimples!" she cried. "Thank you," he replied. "They're fake."
(Continues...)
Excerpted from Real Life On the Rocks ... With a Twist! by Terry Mooney. Copyright © 2013 Terry Mooney. Excerpted by permission of AuthorHouse.
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Moluna GmbH
Engberdingdamm 27
Greven, Germany 48268
Terms of sale
Instructions for revocation/
Standard Business Terms and customer information/ data protection declaration
Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)
Instructions for revocation
Revocation right
You have the right to revoke this contract within one month without specifying any reasons.
The revocation period is one month with effect from the day,
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on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;
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on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;
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on which you or a third party nominated by you, which is not the carrier, had taken possession of the last part delivery or the last unit, provided you had ordered a product, which is delivered in several part deliveries or units;
In order to exercise your revocation right, you must inform us (Moluna GmbH, Engberdingdamm 27, 48268 Greven, Telephone number: 02571/5 69 89 33, Fax number: 02571/5 69 89 30, E-Mail address: abe@moluna.de) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.
We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.
You must return or transfer the products to us immediately and, in any case, at the latest within 14 days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the 14 day deadline.
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Specimen - revocation form
(If you wish to revoke the contract, please fill up this form and send it back to us.)
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To Moluna GmbH, Münsterstr. 105, 48268 Greven, Fax number: 02571/5 69 89 30, Email address: abe@moluna.de :
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I. Standard business terms
§ 1 Basic provisions
(1) The following terms and conditions of business apply for all contracts concluded with us as the supplier (Moluna GmbH) via the websites AbeBooks and/or ZVAB. Unless otherwise agreed, the inclusion of your own terms and conditions is explicitly rejected.
(2) A ‘consumer’ in the sense of the following regulations is every natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities. The term ‘businessman’ refers to every natural person, legal person or legally responsible partnership that concludes a legal transaction in pursuance of his/its independent professional or commercial activity.
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The products intended for purchase are moved to the "shopping cart". You can select the "Shopping Cart" using the appropriate buttons on the navigation bar and make changes there at any time.
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Before submitting the order, you have the ability once more to review or change any information here (you may also use the "back" button on the Internet browser), or to cancel the purchase.
By clicking the “Buy now” button to submit the order, you declare your legally binding acceptance of the order which makes the contract effective.
(4) The execution of the order and the sending of all the details necessitated by the conclusion of the contract take place via e-mail, in a partially-automated manner. Consequently, you have to ensure that the e-mail address that you have deposited with us is the correct one, and that the receipt of the respective e-mails is guaranteed. In particular, you have to ensure that the respective e-mails are not blocked by a SPAM filter.
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a) We retain ownership of the goods until all the claims arising from the ongoing business relationship have been settled in full. The goods subject to retention of title may not be pledged or transferred by way of security before ownership of the said goods changes hands.
b) You can re-sell the goods within the framework of an orderly transaction. In this regard, you hereby cede all the claims amounting to the magnitude of the billing amount that accrue to you as a result of the re-selling operation to us, and we accept the cession. Furthermore, you are authorised to collect the claim in question. However, insofar as you do not discharge your payment obligations in an orderly fashion, we reserve the right to collect the claim ourselves.
c) In a situation involving the combination and amalgamation of the goods subject to retention of title, we acquire co-ownership of the newly-formed item. This co-ownership corresponds to the ratio that exists between the invoice value of the goods subject to retention of title and the other processed items at the time of processing.
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(1) The statutory warranty rights are applicable.
(2) As a consumer, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it is delivered, and promptly disclose your complaints to us and the shipping company in writing. Even if you do not comply with this request, it shall have no effect on your legal warranty claims.
(3) If a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed to be agreed if you were informed of the same by us before submitting the contractual declaration and the deviation was expressly and separately agreed between the contracting parties.
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Insofar as you are an entrepreneur, the following shall apply in deviation from the above warranty provisions:
a) Only our own specifications and the manufacturer's product description shall be deemed agreed as the quality of the goods, but not other advertising, public promotions and statements by the manufacturer.
b) In the event of defects, we shall, at our discretion, provide warranty by rectification of the defect or subsequent delivery. If the rectification of defects fails, you may, at your option, demand a reduction in price or withdraw from the contract. The rectification of defects shall be deemed to have failed after a second unsuccessful attempt, unless the nature of the goods or the defect or other circumstances indicate otherwise. In the event of rectification of defects, we shall not be obliged to bear the increased costs arising from the transport of the goods to a place other than the place of performance, unless such transport is in accordance with the intended use of the goods.
c) The warranty period shall be one year from delivery of the goods. The shortening of the period shall not apply
- for culpable damage attributable to us arising from injury to life, limb or health and for other damage caused intentionally or by gross negligence;
- insofar as we have fraudulently concealed the defect or have assumed a guarantee for the quality of the item;
- in the case of items which have been used for a building in accordance with their customary use and have caused its defectiveness;
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(1) German law shall apply. This choice of law only applies to customers if it does not result in the revocation of the protection guaranteed by the mandatory provisions of the law of the country in which the respective customer’s usual place of residence is located (benefit-of-the-doubt principle).
(2) If you are not a consumer, but a businessman, a legal entity under public law or an institutional fund governed by public law, our place of business is the place of jurisdiction as well as the place of fulfilment for all services that follow from the business relationships that exist with us. The same condition applies to situations in which you are not associated with a general place of jurisdiction in Germany or the EU, as well as situations in which the place of residence or the usual place of residence is not known at the time of commencement of proceedings. This has no bearing on the capacity to call upon the court associated with another place of jurisdiction.
(3) The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly inapplicable.
II. Customer information
- Identity of the seller
Moluna GmbH
Engberdingdamm 27
48268 Greven
Germany
Telephone: 02571/5698933
E-Mail: abe@moluna.de
- Information regarding the conclusion of the contract
The technical steps associated with the conclusion of the contract, the contract conclusion itself and the correction options are executed in accordance to the regulations "conclusion of the contract" in our standard business terms (part I.).
- Contractual language, saving the text of the contract
3.1 Contract language shall be English.
3.2 The complete text of the contract is not saved with us. Before the order is sent, the contract data can be printed out or electronically saved using the browser’s print function. After the order is received by us, the order data, the legally-mandated details related to distance selling contracts and the standard business terms are re-sent to you via e-mail.
- Main features of the product or service
The key features of the goods and/or services can be found in the respective quote.
- Prices and payment arrangements
5.1 The prices mentioned in the respective offers represent total prices, as do the shipping costs. They include all the price components, including all the incidental taxes.
5.2 The dispatch costs that are incurred are not included in the purchase price. They can be viewed by clicking the appropriate button on our website or in the respective quote, are shown separately over the course of the order transaction and must additionally be borne by you, insofar as free delivery is not confirmed.
5.3 The payment methods that are available to you are shown by clicking the appropriate button on our website or are disclosed in the respective quote.
5.4 Unless otherwise specified for the respective payment methods, the payment claims arising from the contract that has been concluded become payable immediately.
- Delivery conditions
6.1 The delivery conditions, delivery date and existing supply restrictions, if applicable, can be found by clicking the appropriate button on our website or in the respective quote.
Unless a different period is specified in the item description or our delivery conditions, the goods are delivered within 3-5 days after the conclusion of the contract (in case an advance payment has been agreed upon, after the payment authorisation).
6.2 If you are a consumer, the following is statutorily regulated: The risk of the sold item accidentally being destroyed or degraded during shipping only passes over to you when the item in question is delivered, regardless of whether or not the shipping operation is insured. This condition does not apply if you have independently commissioned a transport company that has not been specified by us or a person who has otherwise been appointed to execute the shipping operation.
If you are a businessman, the delivery and shipping operations take place at your own risk.
- Statutory warranty right
Liability for defects is governed by the “Warranty” provisions in our General Terms and Conditions of Business (Part I).
last update: 01.01.2022
Data protection declaration
Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise.
“Personal data” is any information relating to an identified or identifiable natural person.
Responsible person
Contact us at any time. The contact details of the person responsible for data processing can be found in our legal notice.
Collection, processing, and transfer of personal data in orders
When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract with you.
Your data is transferred here for example to the shipping companies and dropshipping providers, payment service providers, service providers for handling the order and IT service providers that you have selected. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.
Duration of storage
After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreed to further processing and use.
Rights of the affected person
If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing for the purposes of direct marketing, according to art. 21 (1) GDPR.
Right to complain to the regulatory authority
You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed legally.
Right to object
If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for reasons arising from your particular situation to object at any time to the processing of your data with future effect.
If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal claims.
last update: 10.01.2022