Real World Customer Service (Small Business Sourcebooks)
Language: English
Published by Sourcebooks Inc, 1996
- Softcover
- New

Softcover
Condition: New
US$ 149.99
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Seller Inventory # 1570710627
- Title
- Real World Customer Service (Small Business Sourcebooks)
- Author
- Johnston, Bernice B.
- Publisher
- Sourcebooks Inc
- Publication year
- 1996
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1570710627
- ISBN 13
- 9781570710629
Explains how to handle customer complaints, discusses customer psychology, and provides sample answers to common customer questions
"Synopsis" may belong to another edition of this title.
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