Synopsis
Every health care proffesional who is involved in providing direct care, or who has managerial or support responsibilities can benefit from understanding the qualities of the soulful organization, and of the relationship between soul and profitability.
Reclaiming Soul in Health Care applies the ideas of enhancing soul in a business environment and adapts these principles to health care. It reframes the philosophical concepts of soul into everyday business language, and offers dozens of practical, low-cost suggestions for enhancing the professional's worklife. Reclaiming Soul in Health Care explores what soul is and the difference that being a soulful organization makes to employees, to customer and patient satisfaction, and ultimately to the bottom line.
About the Author
LINDA GAMBEE HENRY is the owner and president of Marketing and Communications Strategies, located in Kirkland, Washinton, near Seattle. She is a marketing consultant specializing in health care and is particularly interested in working with organizations in transition. She has had over 15 years of extensive health care marketing experience within for-profit and not-for-profit organizations in diverse settings. Ms. Henry has served as director of marketing for both small and large hospitals and an academic medical center. As a consultant, she works with hospitals, hospital corporations, medical practices, individual physicians, and dentists. She is an experienced speaker and conducts seminars on a wide range of business, communication, and health care issues. She facilitates organizational strategic planning and assists groups in identifying and clarifying corporate mission and vision. Ms. Henry writes regularly on marketing and business communication, and her articles have appeared in such publications as the Fort Worth Business Press, PrintWatch, and Physician's Marketing & Management. She received her BS degree from Ball State University. She may be reached at her e-mail address: jlhenry@aol.com. JAMES DOUGLAS HENRY is a principal of Positive Strategies Unlimited in Kirkland, Washington. He has had more than 25 years of experience in organizational enhancement, management training, and career development. For 10 years, he was corporate training manager in Dallas for Texas Utilities, a Fortune 500 company and one of the largest utilities in the nation. Most recently, he served as a part-time career planning consultant for Washington Mutual Bank in Seattle. Mr. Henry's consulting business specializes in strategies for enhancing soul in business. As a consultant, he provides customized training programs and vocational consulting services to groups and individuals. An experienced trainer, he conducts workshops and seminars on such topics as the reenchantment of work, career mission, and building teams with soul. Mr. Henry writes articles on business and vocational issues for such publications as National Business Employment Weekly, HR Magazine, the Kirkland Courier, and PrintWatch. He received his EE degree from Penn State University and MDiv from Lutheran Theological Seminary in Philadelphia. Mr. Henry may be reached at his e-mail address: jlhenry@aol.com.
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