Records Management: A Practical Approach

This updated guide provides practical, step-by-step instructions for establishing, and maintaining an effective corporate records management programme that is both cost-effective and state of the art. The book covers the entire information management process, including how to: retrieve information quickly through the use of non-paper-based technology and better management or paper records systems; comply with legal retention requirements without falling into the costly trap of keeping too little or too much; save valuable office space by eliminating unnecessary records and protect vital records through an effective disaster recovery programme. It includes a new chapter on developing project management skills, a key to success on the job.

Susan Z. Diamond, COAP, is President of Diamond Associates, Ltd.