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Bibliographic Details

Title: Reference and Information Services: An Introduction (Library and Information Science Text)
Publisher: Libraries Unltd Inc
Publication Date: 2016
Language: English
ISBN 10: 1440836965
ISBN 13: 9781440836961
Binding: Soft cover
Edition: 5th or later Edition
Condition: good

About this title

Synopsis

A user favorite through four previous editions, the fifth edition of this classic text remains an ideal resource for anyone seeking to master the latest nuances in reference and information services. Edited by reference authority Linda C. Smith and Melissa A. Wong, the single-volume work is presented in three parts. Part I focuses primarily on new ideas and methods for providing reference service. Part II shares information on how to evaluate and search on electronic sources and also examines the content, structure, and advantages of various types of print and electronic outlets. Part III explores the future of reference services.

The book has been updated throughout to reflect the impact of fast-changing technology and the resulting changes in user behavior. Discussion of virtual/digital reference is now integrated throughout the services chapters, and the book now includes separate chapters on consortia and cooperation; marketing and promotion of reference services; readers' advisory services; business, health, and legal sources; and primary and archival sources. In addition, you'll find more emphasis on responding to the needs of specific populations, including children and young adults.

About the Author

Linda C. Smith is professor and associate dean for academic programs in the Graduate School of Library and Information Science at the University of Illinois at Urbana-Champaign.

Melissa A. Wong has been an online instructor for the University of Illinois since 2001, teaching courses in reference, instruction, management, and academic librarianship.

"About this title" may belong to another edition of this title.

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Changing lives through the power of work MERS Goodwill provides a variety of programs and services to help support this mission. Some of the many programs and services offered are career counseling, skills training, education and literacy programs, employment services, and more. Our organization also provides job opportunities through the Custodial and Business Contracts Division. Those who are hired through the MERS Goodwill Custodial and Business Contracts Division become well-trained and reliable workers. MERS Goodwill is then able to better serve local businesses with services like office cleaning, snow removal, paper processing, and more. The revenue from these services then goes back into more training and education programs, so that we can continue to provide reliable, quality contracted business services.

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