Synopsis
Uniquely positioned to connect library users to the information they seek, and thus to the wider world, library staff who serve on the front lines of reference have both the power and responsibility to position the library as an institution that remains relevant and responsive. This collection takes a critical look at the overarching trends that affect current library policy and practice regarding the process of delivering information services, and how factors such as public policy, economics, and popular culture will continue to affect those trends in the future. Library leaders and visionaries from across the spectrum of institutions address such topics as The history of reference librarianship and how it relates to the current landscape Privacy, censorship, and reference ethics The effects of the “born digital” library user on the purpose and function of reference Strategic challenges for reference in the coming decade A reference forecast for 2025Placing these issues in historical and cultural context, this book offers practical solutions for new paradigms of reference service for all users.
About the Author
Katie Elson Anderson is a reference and instruction librarian at the Paul Robeson Library, Rutgers University, Camden, New Jersey, and the coeditor of Stop Plagiarism: A Guide to Understanding and Prevention. Publications include chapters in Teaching Generation M: A Handbook for Librarians and Educators, Sage's 21st Century Anthropology: A Reference Handbook, and Portrayals of Children in Popular Culture, A Handbook.
Vibiana Bowman Cvetkovic is reference librarian and web administrator at the Paul Robeson Library, Rutgers University, Camden, New Jersey. Her other books include Stop Plagiarism: A Guide to Understanding and Prevention and Scholarly Resources for Children and Childhood Studies: A Research Guide and Annotated Bibliography. She has also published in various refereed journals and library and information science publications. In 2005 she was named a Library Journal Mover & Shaker.
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