The Relentless Pursuit of Information Technology Excellence:Addressing Opportunities and Threats in the Outsourcing Era

PRAISES"The Relentless Pursuit of Information Technology Excellence is nothing less than a call to manage the IT function as a business. If you are a CIO or IT manager trying to rebuild trust with other areas of the organization, this book is for you. It might even save your job."-Rob Austin, Associate Professor, Harvard Business School, and co-author of Artful Making"IT communities in all developing countries must read The Relentless Pursuit of Information Technology Excellence because it offers important management lessons and uncovers opportunities for outsourcing providers."-Maduka J. Emelife, Country Manager, Hewlett-Packard Nigeria Ltd

Eric Tanefo is a management consultant and author of numerous articles on Business/IT strategy, IT management and outsourcing. He has delivered major projects for Global 2000 American and European companies in the financial services, health care, manufacturing, travel and chemical industries. Eric is the founder of InsighTway, a provider of business-technology management software. He is a former Director at Answerthink and management consultant with Ernst & Young and Gemini Consulting.