Fully updated for today s research environments, the long-awaited second edition of Alison Jane Pickard's best-selling handbook includes brand new coverage of online research methods and techniques, mixed methodology and qualitative analysis. The first primer to focus entirely on the needs of the information and communications community, it guides would-be researchers through the variety of possibilities open to them under the heading research and provides students with the confidence to embark on their dissertations. While Pickard summarizes the philosophy and theory of research to provide context, she focuses squarely on a practical exploration of the research process, offering examples and exercises tried and tested over a whole teaching career. This book takes readers through each aspect of the research process, including

The major research paradigms
Reviewing the literature
Defining the research
The research proposal
Sampling
Research ethics
Methods, including case studies, surveys, experimental research, ethnography, Delphi study, action research, historical research and grounded theory
Research data management, examined in a new chapter contributed by Professor Julie McLeod, Sue Childs and Elizabeth Loma, which applies evidence from the recent JISC-funded DATUM project
Collection techniques, including interviews, questionnaires, observation, diaries, focus groups, usability testing, qualitative and quantitative data analysis
Software for analysis
Virtual research
Presenting the research

About the Author

Alison Jane Pickard is Head of Information and Communication Management and Director of Quality and Student Experience in the School of Computing, Engineering and Information Sciences at the University of Northumbria, UK, where she is also Program Leader for the new Professional Doctorate in Information Sciences. She teaches Research Methods in Information and Communication Management, Information Sciences, as well as other subject areas, and has project managed a number of JISC and AHRB research projects.

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